hbsji's Privacy Policy

1 What Information We Collect

hbsji may collect two types of information from you — (a) information you voluntarily provide, and (b) information collected automatically through your use of the platform.

a. Information You Provide:

• Name, date of birth, and identity verification details
• Email address and contact details
• Payment method information (e.g. bKash, Nagad, Rocket, or bank account details)
• Information provided during account registration and login
• Records of communications with our support team
• Any responsible gaming requests or self-exclusion information

b. Automatically Collected Information:

• IP address, browser type and version
• Device type, operating system, and screen resolution
• Session duration, click-path, and page-visit data
• Information obtained through cookies and similar tracking technologies
• Transaction history and gaming activity logs

2 Purpose of Data Collection

hbsji uses your information for the following legitimate purposes:

• Account Management: To create, verify, and secure your account
• Service Delivery: To process gameplay, deposits and withdrawals, and award bonuses
• Identity Verification (KYC): To verify age and identity in order to prevent fraud and ensure responsible gaming
• Customer Support: To resolve your enquiries and complaints accurately and promptly
• Security and Anti-Fraud: To detect suspicious activity and ensure the safety of all users
• Platform Improvement: To analyse user experience and improve our services
• Legal Compliance: To comply with applicable regulations and respond to lawful requests from authorities
• Communications: To send important updates, policy changes, or account-related notifications

We do not use your information for marketing or sell it to third parties without your consent.

3 Data Storage and Security

hbsji treats the security of your personal information as its highest priority. We apply industry-standard technical and administrative safeguards, which include:

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted
• Data Storage Protection: Stored data is secured through encryption and access controls
• Password Hashing: Your password is never stored in plain text; it is hashed using strong cryptographic methods
• Access Restrictions: Only authorised personnel may access your data, and only to the extent required to deliver a specific service
• Regular Audits: Our systems undergo regular security testing

Retention periods depend on the type of data and the purpose for which it was collected. Some data may be retained for a defined period after account closure for legal and audit purposes. Data that is no longer needed is deleted securely.

4 Sharing Data with Third Parties

hbsji does not sell or rent your personal information. However, data may be shared with trusted third parties in specific circumstances necessary for operating the service:

• Payment Processors: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, and approved banking partners. These partners maintain their own privacy policies.
• Technology Service Providers: Contracted providers for hosting, analytics, and security services operate under strict confidentiality obligations.
• Game Providers: Minimal data may be exchanged with game suppliers such as Pragmatic Play, Spribe, JILI, or others for technical purposes.
• Legal Authorities: Where required to comply with a court order or a lawful directive from a government authority.
• Fraud Prevention: Where necessary to investigate fraudulent activity.

Your information will not be shared with third parties outside of the cases listed above.

5 Cookies and Tracking Technologies

The hbsji.lat website uses cookies and similar technologies. Cookies are small text files stored on your device that help make our platform work more effectively.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and for security. Without these, the platform cannot function properly.
• Functional Cookies: Used to remember your preferences, such as your language setting.
• Analytics Cookies: Used to understand how users interact with the platform — this data is analysed in anonymised form.

You can disable most cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.

6 Your Rights

hbsji respects your rights over your personal information. You have the following rights:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your data be deleted. However, some data may need to be retained to meet legal and regulatory obligations.
• Right to Restrict Processing: In certain circumstances, you can request that processing of your data be limited.
• Right to Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to your data being processed for specific purposes.

To exercise these rights, write to [email protected]. We will review your request within a reasonable timeframe.

7 Protection of Minors' Data

hbsji is strictly for persons aged 21 and above. We do not knowingly collect personal information from children or minors. An age verification process is followed at the time of account registration.

If we become aware that data from a minor has been collected, we will delete it immediately and close the associated account. If you have information about such a case, please notify us at [email protected].

8 International Data Transfers

Our servers and service providers may be located in various countries. Your data may be transferred outside your country. In such cases, we ensure that:

• Transfers are conducted through secure encryption
• The receiving party is contractually bound to maintain protections equivalent to this Policy
• Data is not transferred internationally unless necessary

9 Data Breach Policy

In the event of a data security breach, hbsji will take the following steps:

• Take immediate containment action as soon as the breach is identified
• Notify affected users as quickly as possible
• Provide transparent information about the nature of the breach, its potential impact, and the remedial steps taken
• Introduce necessary procedural changes to prevent similar incidents in the future

If you believe your hbsji account information has been compromised, contact us immediately at [email protected].

10 Responsible Gaming and Data Management

hbsji takes responsible gaming very seriously. We use data about your gaming activity to help identify problematic gaming behaviour and may offer assistance where needed.

If you request self-exclusion or the setting of limits, that information will be kept strictly confidential and used solely for your protection. For more details, visit our Responsible Gaming page.

11 Policy Changes

hbsji may update this Privacy Policy from time to time. When changes are made, the revised version will be published on this page and the "Last Updated" date will change. For significant changes, we may send a notification to your registered email address.

Continued use of the platform after any changes constitutes your acceptance of the updated Policy. If you do not agree with the updated Policy, you have the right to close your account and stop using our services.

12 Applicable Law and Jurisdiction

This Privacy Policy is governed by applicable law. Any dispute relating to the protection of personal data will first be addressed through amicable discussion. If any provision of this Policy is found to be inapplicable or invalid, the remaining provisions will continue in full force.