hbsji Terms and Conditions
Please read these terms carefully before using our platform — they ensure clarity about your rights and responsibilities.
Introduction & Applicability
These Terms and Conditions ("Terms") apply to the hbsji platform and all of its services. By using our website or registering an account, you are considered to have fully agreed to these Terms.
hbsji is an online gaming platform that provides casino games, sports betting, and other entertainment services for users in Bangladesh. These Terms constitute a legal agreement between you and hbsji.
We reserve the right to modify or update these Terms at any time. Users will be notified of significant changes as far as reasonably possible. Please visit this page regularly.
Account Eligibility & Registration
Eligibility Requirements
The following conditions must be met to open an account at hbsji:
- You must be at least 21 years of age.
- You must open the account in your own name and for your own use.
- You must not be a resident of any country or region where online gaming is fully prohibited.
- A maximum of one account per person is allowed. If multiple accounts are found, all accounts will be closed.
- All information provided at the time of registration must be true, accurate, and up to date.
Account Security
It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone. If you suspect any unauthorized access to your account, notify our support team immediately.
You are responsible for all activity carried out from your account. hbsji is not liable for any loss caused by unauthorized access by a third party.
Deposit & Withdrawal Policy
Deposit
- Minimum deposit amount: ৳300.
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Only use a payment method registered in your own name.
- Deposits via third parties are not accepted.
- Deposit amounts should be credited to your account immediately; if there is a delay, please notify the support team.
Withdrawal
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: 10–45 minutes.
- Withdrawals are only available via the same method used for the deposit.
- Identity verification may be required before the first withdrawal.
- Withdrawals from bonuses are not possible until the wagering requirements have been met.
Bonus & Promotional Terms
Welcome Bonus
hbsji offers new users a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
General Bonus Rules
- Each bonus offer has its own specific terms, which are listed on the offer page.
- In cases of bonus abuse, hbsji reserves the right to cancel any bonus and suspend the account.
- Claiming bonuses through multiple accounts from the same IP address or device is prohibited.
- Bonuses cannot be converted to cash; winnings may be withdrawn once wagering requirements are met.
Gaming & Betting Rules
General Gaming Terms
All games operated on hbsji are powered by independent software providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) and run via Random Number Generator (RNG) technology, which ensures fair play.
- Each game has its own rules, which can be found in the game interface.
- If a game is interrupted mid-session due to a technical error or disconnection, the outcome will be determined according to the server logs.
- Any payout displayed due to faulty software or hardware is not valid.
- Any attempt to exploit software errors or vulnerabilities for gain will result in the account being closed.
Sports Betting
The sports betting section allows bets on various sports including cricket, football, and kabaddi. For more details on betting terms, visit our Betting Tips page.
- Live betting after an event has started is available within a specified time window.
- If an event is cancelled or postponed, the bet amount will be refunded.
- In the event of a dispute over an event result without a clear reason, hbsji's decision will be considered final.
Prohibited Activities
Prohibited Conduct
The following activities are strictly prohibited and may result in account suspension or termination:
- Creating multiple accounts or using a third party's account.
- Using the platform for money laundering or any unlawful financial activity.
- Using automated bots, scripts, or any other software to gain an unfair advantage.
- Collusion with other users or match fixing.
- Attempting to interfere with hbsji's systems or security.
- Registering an account with false or misleading information.
- Artificially abusing bonus offers (arbitrage).
In the event of such violations, hbsji reserves the right to immediately close the account, seize the balance, and take legal action if necessary.
Identity Verification & KYC Process
Identity Verification (KYC)
hbsji reserves the right to verify users' identities to ensure safe and transparent service. KYC documents may be requested in the following situations:
- Prior to withdrawing a significant amount.
- If unusual activity is detected on the account.
- As part of periodic identity re-verification.
Accepted documents include a National ID Card (NID), passport, or driving licence. If KYC is not completed, the withdrawal process may be temporarily suspended.
Privacy & Data Protection
Personal Data Storage
hbsji stores users' personal data with the utmost care. All data is kept secure using SSL encryption technology. We do not sell your information to third parties.
To learn more about how we collect, store, and use data, please read our Privacy Policy.
Responsible Gaming & Self-Exclusion
Responsible Gaming
hbsji places the highest importance on responsible gaming. We believe gaming should be an enjoyable experience, not a source of financial stress.
- Deposit limits, session limits, and loss limits are available to set.
- Self-Exclusion: You can temporarily close your own account for a specified period.
- If you or someone close to you is experiencing a gaming problem, please contact our support team.
For more information, visit our Responsible Gaming page.
Account Suspension & Closure
Reasons for Account Closure
hbsji reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- Breach of any provision of these Terms.
- Failure to verify identity or providing false information.
- No activity on the account for an extended period (specified duration).
- An order from a court or legal authority.
- At the user's own request.
Any available balance at the time of closure (excluding bonuses and where no Terms violation has occurred) will be returned.
Limitation of Liability
Limits of Liability
hbsji is not liable for:
- Game interruptions caused by a user's internet disconnection or device issues.
- Temporary service disruptions caused by unexpected technical errors.
- Issues with third-party software or game providers.
- Financial losses arising from a user's own gaming decisions.
Complaints & Dispute Resolution
Complaints Process
If you have a complaint or dispute, please contact our support team in the first instance. hbsji provides support 24/7 via live chat and email in both Bengali and English.
- Live Chat: Available around the clock.
- Email: [email protected]
When submitting a complaint, please include your account details, the relevant date and time, and a full description. We treat all complaints with the utmost seriousness.
If a resolution cannot be reached through the support team, the matter will be escalated to a higher authority. hbsji's final decision will be considered binding.
Applicable Law
The law applicable to the interpretation and enforcement of these Terms will be determined in accordance with the jurisdiction of the authority under which hbsji operates. Resolution through negotiation will be preferred in the event of any dispute.
Intellectual Property & Copyright
Intellectual Property Rights
All content on the hbsji website — including logos, designs, graphics, text, software code, and other materials — is the intellectual property of hbsji or its licensors. Reproduction, distribution, or commercial use of these materials without prior written permission is prohibited.
Third-party game software is the property of its respective rights holders and is operated under the relevant licence agreements.
Final Provisions
Severability & Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable, this will not affect the validity of the remaining provisions. These Terms constitute the entire agreement between you and hbsji regarding use of the hbsji platform and supersede any prior oral or written agreements.
Changes to Terms and Conditions
hbsji reserves the right to change these terms and conditions at any time. If you continue using the platform after any changes, you will be considered to have accepted the updated terms and conditions. Therefore, it is recommended that you visit this page regularly.
For questions or comments, contact us: [email protected]
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